Privacy Policy
Data Controller
We are the data controller for the processing of the personal data that we process about our customers and business partners. You can find our contact information below.
Vento Nordic A/S
Over Hadstenvej 56-58
CVR no.: 27 31 77 23
If you have any questions about the processing of your personal data, you can contact us via mail@vento.dk.
Treatment activities
Website visits
When you visit our website, we use cookies in order for the website to function, which you can read more about in our terms and conditions.
Communication with potential customers
If you have any questions about our site, or want to hear more about our services, you can contact us via:
- Contact form
- Telephone
Through this, we will process your personal data so that we can enter into a dialogue with you, e.g. answer questions about our services. We only process the information that you provide to us in connection with our communication.
We will typically process the following general information: name, email, phone number.
Our legal basis for processing this personal data is Article 6(1)(f) of the General Data Protection Regulation.
We delete our communication with you when it is clear whether you want our services or not.
Should a special case arise a need to store your personal data for a longer period of time, this may be the case.
Customers
We need to communicate with our customers to ensure that the service is delivered correctly. Through this, we can process information about name, address, services, special agreements, payment information and the like.
The legal basis for processing this personal data is Article 6(1)(b) of the General Data Protection Regulation.
When the service has been delivered and any outstanding debts have been settled, we will immediately delete the personal data.
Newsletter
We have a newsletter that is voluntary to sign up for – and you can always unsubscribe from this again.
The purpose of the newsletter is to send the subscribed emails with new information from the company, which may be about new content on the website, advertising of our services.
We will only send you emails if you have given your active consent to this. Initially, you need to provide your email address, to which we will subsequently send an email so that you can confirm the registration. In this way, we ensure that you have actually signed up for the newsletter yourself, i.e. given active consent.
Our legal basis for processing your personal data (i.e. the email address) in connection with the newsletter will be Article 6(1)(a) of the General Data Protection Regulation.
We will process your personal data as long as you are still subscribed to the newsletter. When unsubscribing from the newsletter, we will also stop sending this to you. If we have not sent you a newsletter for 1 year, your consent will lapse as a result of our inaction.
When unsubscribing from the newsletter, we store your previous consent for 2 years after it was last used due to limitation requirements, cf. The Consumer Ombudsman’s spam guide, section 11.3.
Accounting
We must store all accounting documents, cf. the Bookkeeping Act. This means that we store invoices and similar documents for use in accounting. This may include general personal data such as name, address, service description.
Our legal basis for processing personal data for bookkeeping is Article 6(1)(a) of the General Data Protection Regulation.
We store this information for a minimum of 5 years after the current financial year has ended.
Job applications
We are happy to accept job applications in order to assess whether they match an employment need in our company.
If you send us your job application, our legal basis for processing your personal data is Article 6(1)(f) of the General Data Protection Regulation.
If you have sent an unsolicited application, we will immediately assess whether your application is relevant, and then delete your information again if there is no match.
If you have sent an application for an advertised job, we will dispose of your application in the event that you are not hired and immediately after the right candidate has been found for the job.
If you are part of a recruitment process and/or are employed for the job, we will provide you with separate information about how we process your personal data in this connection.
Data processors
Few can do everything themselves, and the same goes for us. We therefore have partners and use suppliers, some of whom may be data processors.
External suppliers can, for example, provide systems for organising our work, services, consultancy, IT hosting or marketing.
It is our responsibility to ensure that your personal data is processed properly. Therefore, we place high demands on our partners, and our partners must guarantee that your personal data is protected.
We therefore enter into agreements to this effect with companies (data processors) who handle personal data on our behalf in order to increase the security of your personal data.
Disclosure of personal data
We do not disclose your personal data to third parties.
Profiling and automated decision-making
We do not carry out profiling or automated decisions.
Third-country transfers
As a general rule, we use data processors in the EU/EEA or who store data in the EU/EEA.
In some cases, this is not possible, and in this case, data processors outside the EU/EEA may be used if they can provide your personal data with adequate protection.
Processing safety
We keep the processing of personal data secure by having put in place appropriate technical and organisational measures.
We have made risk assessments of our processing of personal data, and have subsequently introduced appropriate technical and organisational measures to increase the security of the processing.
One of our most important measures is to keep our employees updated on GDPR through ongoing awareness training, GDPR courses, as well as by reviewing our GDPR procedures with employees.
Rights of data subjects
According to the General Data Protection Regulation, you have a number of rights in relation to our processing of information about you.
If you want to exercise your rights, please contact us so that we can help you with this.
Right to see information (right of access)
You have the right to access the information we process about you, as well as a number of additional information.
Right to rectification (rectification)
You have the right to have incorrect information about yourself corrected.
Right to erasure
In special cases, you have the right to have information about you deleted before the time of our general deletion occurs.
Right to restriction of processing
In certain cases, you have the right to have the processing of your personal data restricted. If you have the right to have the processing restricted, we may in future only process the data – except for storage – with your consent, or for the purpose of establishing, exercising or defending legal claims, or for the protection of a person or important public interests.
Right to object
In certain cases, you have the right to object to our otherwise lawful processing of your personal data. You can also object to the processing of your data for direct marketing purposes.
Right to transmit information (data portability)
In certain cases, you have the right to receive your personal data in a structured, commonly used and machine-readable format and to have this personal data transferred from one data controller to another without hindrance.
You can read more about your rights in the Danish Data Protection Agency’s guidance on the rights of data subjects, which you can find on www.datatilsynet.dk.
Withdrawal of consent
When our processing of your personal data is based on your consent, you have the right to withdraw your consent.
Complaint to the Data Protection Authority
You have the right to lodge a complaint with the Danish Data Protection Agency if you are dissatisfied with the way we process your personal data. You can find the Danish Data Protection Agency’s contact information on www.datatilsynet.dk.
In general, we encourage you to read more about GDPR so that you are up to date on the rules.
